Loud Beeping when Muted in a MS Teams Call

Anonymous
2022-04-18T22:27:05+00:00

When using my Aftershokz OpenComm during a call, I hear a loud beeping noise when I mute myself during the call. This beeping only goes away when I unmute. I've contacted Aftershokz, and they've assured me this is due to a recent MS Teams update causing connectivity issues.

I've also read other non-Microsoft forums and realize this is apparently an issue since 2021 with MS Teams and multiple brands of headphones/headsets. However, it only recently started for me today, April 18, 2022.

Is Microsoft doing anything to solve this issue? Is there a solution to this?

It seems to be making many users upset and frustrated. I'm surprised Microsoft hasn't addressed this yet.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

317 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2022-11-01T19:37:38+00:00

    Thanks RickRussell_CA, that makes a lot of sense and completely explains what's going on.

    I don't see MS fixing this either, but I'm not springing £50 for an overpriced BT dongle. That's just outrageous.

    Hopefully, we won't see Web Apps able to mute the mic at the OS level, so the workaround to use the Teams WebApp will continue to work in the long term.

    Was this answer helpful?

    0 comments
  2. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more

  3. Anonymous
    2022-11-01T21:01:31+00:00

    That works!! Thank you!!!!

    Was this answer helpful?

    0 comments
  4. Anonymous
    2022-11-01T21:26:44+00:00

    Thanks for sharing the response. This makes a lot of sense from a technical perspective.

    From a usability perspective though, I don't know that I agree that this is the correct thing to do.
    This obviously caught out a lot of people. People that aren't going to think this is good behavior no matter what. I recall someone pleading "Microsoft - please, please, please don't change the WebApp to mute the audio sources properly!!!!" =)

    I realize that this change wasn't your decision, so I'm not trying to lambast you here. I'm just stating why the change still doesn't make sense to me despite the technical reasoning in the hopes someone admits this wasn't the win they thought it was and maybe undoes it? Yeah, I know. One can hope though.

    When I change most application settings, I don't expect the setting to take effect for all other applications. I don't need or necessarily want the mic muted across the board. I have a perfectly good reminder that Teams is muted up there on the display. Having Teams control features on hardware based on a shared name is a decision that didn't seem to take a lot of other context into consideration. And if it was such a compelling reason, why doesn't Teams also control my USB mic? They could have made that change too. I really hope it's not on the way. =)

    Sure, Shokz could address the issue by toning down the "you're muted dummy" sound. Though, this assumes that muting the whole mic is Teams' responsibility, which again I'd argue it isn't. I like that my mic gives me a notification when the whole mic is muted. It lets me know I took action at the hardware when nothing on the UI might otherwise indicate that. And I've got buttons on the mic to control that.

    At the very least, a setting to control this behavior would be a win. Whether that's in Teams or Shokz firmware. The former would probably be easier though.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  5. Anonymous
    2022-11-02T12:14:39+00:00

    Yesterday it started for my Senheiser HD450, super annoying.

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments