Loud Beeping when Muted in a MS Teams Call

Anonymous
2022-04-18T22:27:05+00:00

When using my Aftershokz OpenComm during a call, I hear a loud beeping noise when I mute myself during the call. This beeping only goes away when I unmute. I've contacted Aftershokz, and they've assured me this is due to a recent MS Teams update causing connectivity issues.

I've also read other non-Microsoft forums and realize this is apparently an issue since 2021 with MS Teams and multiple brands of headphones/headsets. However, it only recently started for me today, April 18, 2022.

Is Microsoft doing anything to solve this issue? Is there a solution to this?

It seems to be making many users upset and frustrated. I'm surprised Microsoft hasn't addressed this yet.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  2. Anonymous
    2022-11-01T14:08:07+00:00

    I am having the same issue, but only since a couple of days ago. Very annoying and loud. Is there a fix in the works here?

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  3. Anonymous
    2022-11-01T14:11:34+00:00

    I host about 20 / 30 meetings a week. I pray a fix is coming, this is absolutely maddening.

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  4. Anonymous
    2022-11-01T14:30:13+00:00

    I have the Aftershox headset w/ boom mic (opencomm?). I bought it off amazon Nov '21. The big button (answer/hang up) and the volume buttons have never worked. The big button did nothing. The volume buttons would simply play the voice that provides the battery status, even during a call. The ringtone is the single Teams ringtone that plays

    October 28 rolls around and my Teams updates to 1.5.00.28567. I log on Friday morning and get a call. Two ringtones play: a brand new one and the normal teams ringtone. During the call I go on mute by selecting the mute button on the call via my mouse. i hear "mute on". This is new. A few seconds later i hear the double beep. When I click the mute button again "mute off" plays. I also experienced two new things. 1) if my headset is off and i am geting a call, if i turn on my headset, when the headset connects via bt it auto-picks up the call (in mute on mode... playing the beeps after a bit). 2) if i hit the big button, it will hang up the call.

    NOTE: i have not tried using the big button to answer a call.

    None of this occurred prior to Oct 28. I work on a computer using Teams every day making calls for 1on1s or meetings every day.

    Hopefully this helps someone as I have the aftershox but have had a different experience than others. I've only tried one of the workarounds but did not have any luck (not sure if i was doing it correctly or not).

    I am NOT interested in a workaround so i'm not pursuing those at all.

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