Loud Beeping when Muted in a MS Teams Call

Anonymous
2022-04-18T22:27:05+00:00

When using my Aftershokz OpenComm during a call, I hear a loud beeping noise when I mute myself during the call. This beeping only goes away when I unmute. I've contacted Aftershokz, and they've assured me this is due to a recent MS Teams update causing connectivity issues.

I've also read other non-Microsoft forums and realize this is apparently an issue since 2021 with MS Teams and multiple brands of headphones/headsets. However, it only recently started for me today, April 18, 2022.

Is Microsoft doing anything to solve this issue? Is there a solution to this?

It seems to be making many users upset and frustrated. I'm surprised Microsoft hasn't addressed this yet.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2022-10-28T05:53:47+00:00

    My laptop has been working fine with my Aftershokz headset for six months. Now all of a sudden today, every time I mute I'm blasted with this obnoxious deafening double-beep from hell constantly for the duration of the meeting. Can someone explain why this changed today? why has it been fine until now? What can I do to revert to the older behavior? This is absolutely unacceptable behavior, rendering Microsoft Teams and/or my headset useless. Switching to a different microphone is neither an acceptable nor a reasonable resolution.

    I'm having this issue too! From today! It is terrible. I have no idea what is happening!

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  2. Anonymous
    2022-10-28T09:29:42+00:00

    Yesterday (2022-Oct-27) I got a MS Teams update to version 1.5.00.28361 by my company software rollout. Now I have the same issue with my Shokz OpenRun Pro, which worked perfectly up to now.

    When pressing Mute/Unmute in MS Teams, the headset plays "Mute On" or "Mute Off". In my opinion unnecessary, but okay.

    But it's absolutly annoying, that the headset plays a loud double-beep every ~5 seconds, when muted in MS Teams.

    Please fix this issue, because the Shokz headset is so comfortable to wear!

    Thanks,

    Jan

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  3. Anonymous
    2022-10-28T10:42:50+00:00

    Same for me. Aftershokz headset has been fine until yesterday. I'm also running Teams 1.5.00.28361. Now I get audible notifications of mute on and mute off, which I never had before, and this annoying loud double-beep whilst on mute.

    Please can this be fixed!

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  4. Anonymous
    2022-10-28T11:30:04+00:00

    Try reaching out to Aftershokz. They solved my issue by sending me a dongle.

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  5. Anonymous
    2022-10-28T12:10:50+00:00

    Thanks Susan.

    It's a shame to need more hardware... as it was fine until yesterday when I got a Microsoft update... and now it beeps... so it has to be a software issue somewhere.

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