Loud Beeping when Muted in a MS Teams Call

Anonymous
2022-04-18T22:27:05+00:00

When using my Aftershokz OpenComm during a call, I hear a loud beeping noise when I mute myself during the call. This beeping only goes away when I unmute. I've contacted Aftershokz, and they've assured me this is due to a recent MS Teams update causing connectivity issues.

I've also read other non-Microsoft forums and realize this is apparently an issue since 2021 with MS Teams and multiple brands of headphones/headsets. However, it only recently started for me today, April 18, 2022.

Is Microsoft doing anything to solve this issue? Is there a solution to this?

It seems to be making many users upset and frustrated. I'm surprised Microsoft hasn't addressed this yet.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2022-09-15T15:30:57+00:00

    Unfortunately, the root cause of this issue is that muting Teams *also* mutes the headset at the operating system/Bluetooth level.

    I can uncheck that mute button, but it re-mutes as soon as I toggle the mute in Teams.

    Anyway, I finally corrected the problem with the Shokz Loop 100 adapter.

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  2. Anonymous
    2022-09-15T15:32:48+00:00

    I can confirm that the Shokz Loop 100 adapter works fine, and corrects the problem. Didn’t like spending $50 on it, but at least it’s fixed.

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  3. Anonymous
    2022-09-15T15:55:11+00:00

    Well, sorry to hear that you have already paid for it.

    For all other AfterShokz OpenComm users out there:

    You shouldn't have to pay for that! Just call the AfterShokz support and describe this issue and ask them to send the dongle to you for free.

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  4. Anonymous
    2022-09-27T21:29:57+00:00

    I have the same problem with my Bluetooth headset. What an annoying problem. Where is the solution MS? The weird sequence of button pressing does not solve the problem.

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  5. Anonymous
    2022-09-28T12:44:44+00:00

    *** BRILLIANT *** I have a Polytronic BT600 wireless headset and while in the Teams call switching in the teams settings once to the PC microphone and then back to the BT600 solved the SUPER-ANNYONG-DOUBLE-BEEP-FOR-NOTHING-THANK-YOU-MICROSOFT issue... looking forward to the behavior in the next call and if this "hack" needs to be done in every call... but at least it seems to be a "solution".

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