Loud Beeping when Muted in a MS Teams Call

Anonymous
2022-04-18T22:27:05+00:00

When using my Aftershokz OpenComm during a call, I hear a loud beeping noise when I mute myself during the call. This beeping only goes away when I unmute. I've contacted Aftershokz, and they've assured me this is due to a recent MS Teams update causing connectivity issues.

I've also read other non-Microsoft forums and realize this is apparently an issue since 2021 with MS Teams and multiple brands of headphones/headsets. However, it only recently started for me today, April 18, 2022.

Is Microsoft doing anything to solve this issue? Is there a solution to this?

It seems to be making many users upset and frustrated. I'm surprised Microsoft hasn't addressed this yet.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2022-09-14T11:05:23+00:00

    This sound has been driving me absolutely nuts for weeks but think I have finally sorted it (for me anyway) and maybe you could try this also.......

    1. Right click the volume button in the start menu or far right on taskbar and select "Sounds"
    2. Click on the Recording tab, and select your Shokz/Aftershokz Headset. Click "Properties"
    3. Go to the "Levels" tab and you might see that your headset is muted by default for some reason. Unclick it and you should get a verbal notification that the mute is now off and the beep has gone!

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  2. Anonymous
    2022-09-14T11:14:38+00:00

    Aftershokz is sending me a dongle which in theory should solve it. Finger crossed!

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  3. Anonymous
    2022-09-14T20:02:43+00:00

    This used to work for me but not any more, I assume because of a recent driver update. The Windows and Teams mute setting is now in sync!

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  4. Anonymous
    2022-09-14T21:52:07+00:00

    In addition to the lovely beeping noise, each time I un-mute and Ashley (or whatever they call her) helpfully states 'mute off' and everyone can hear it.

    Anyone else having same issue? If so, is it corrected by the dongle??

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  5. Anonymous
    2022-09-14T22:12:03+00:00

    Yeah I got the same... When that lady said Mute Off, everyone else can hear it. I don't use Aftershockz anymore for MS Teams for the time being until MS fixes it...

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