Loud Beeping when Muted in a MS Teams Call

Anonymous
2022-04-18T22:27:05+00:00

When using my Aftershokz OpenComm during a call, I hear a loud beeping noise when I mute myself during the call. This beeping only goes away when I unmute. I've contacted Aftershokz, and they've assured me this is due to a recent MS Teams update causing connectivity issues.

I've also read other non-Microsoft forums and realize this is apparently an issue since 2021 with MS Teams and multiple brands of headphones/headsets. However, it only recently started for me today, April 18, 2022.

Is Microsoft doing anything to solve this issue? Is there a solution to this?

It seems to be making many users upset and frustrated. I'm surprised Microsoft hasn't addressed this yet.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2022-08-30T18:44:10+00:00

    Any update? As this issue has persisted without any solution I think that I'm returning these aftershokz opencomm headphones

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  2. Anonymous
    2022-08-31T15:42:08+00:00

    I called Aftershokz support a month or so ago and they sent me a USB dongle for free (I hope it is still true today).

    My OpenComm connects to this dongle and I no longer have that issue. It also works with everyting else.

    Hope this help.

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  3. Anonymous
    2022-09-09T20:32:26+00:00

    Does that mean you simply switched from onboard bluetooth to a bluetooth dongle?

    I'm using a BT5 dongle (as the onboard BT was too flaky for my Aftershokz) and it still beeps.

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  4. Anonymous
    2022-09-09T21:34:17+00:00

    Yes, I switched to use the free BT I got from AfterShokz. I used to use another BT dongle (TP-lLnk) but it has never worked correctly with Teams. May be it's the software driver issue.

    Anyway, I gave up on that and got the free dongle from Aftershokz.

    It has been working since then with Teams, Zoom, Skype, and all other conferencing apps.

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  5. Anonymous
    2022-09-09T21:45:54+00:00

    Thanks! I requested a dongle and they said they would send one. Hoping that works for me!

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