Loud Beeping when Muted in a MS Teams Call

Anonymous
2022-04-18T22:27:05+00:00

When using my Aftershokz OpenComm during a call, I hear a loud beeping noise when I mute myself during the call. This beeping only goes away when I unmute. I've contacted Aftershokz, and they've assured me this is due to a recent MS Teams update causing connectivity issues.

I've also read other non-Microsoft forums and realize this is apparently an issue since 2021 with MS Teams and multiple brands of headphones/headsets. However, it only recently started for me today, April 18, 2022.

Is Microsoft doing anything to solve this issue? Is there a solution to this?

It seems to be making many users upset and frustrated. I'm surprised Microsoft hasn't addressed this yet.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2022-07-13T22:57:55+00:00

    As 07/13/22, I am still having this problem with Aftershokz OpenComm and it is extremely annoying during business meetings.

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  2. Anonymous
    2022-07-15T08:26:04+00:00

    I'm facing the same issues with some shenneiser 450BT headphones. Is this annoying bug already in the roadmap?

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  3. Anonymous
    2022-07-17T07:59:20+00:00

    Hi Guys,

    I just notice with my friend. She using Shokz Opencomm instead of Aftershokz Aeropax like mine and she does not have the beeping issue while the mic is mute in Teams. I search around and found that Opencomm using bluetooth 5.1 while Aeropax using 4.2. Will this make sense because I'm using older bluetooth version?

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  4. Anonymous
    2022-07-28T16:20:10+00:00

    This worked for me

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  5. Anonymous
    2022-07-28T16:36:11+00:00

    My issue is finally resolved by using the USB BT dongle from afterShokz. I called the support and requested it.

    It's free if you are registerd and you are not out of wannraty yet. However, I think they will help you out anyway due to this issue.

    Now, I can use the Team Desktop version as before.

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