Loud Beeping when Muted in a MS Teams Call

Anonymous
2022-04-18T22:27:05+00:00

When using my Aftershokz OpenComm during a call, I hear a loud beeping noise when I mute myself during the call. This beeping only goes away when I unmute. I've contacted Aftershokz, and they've assured me this is due to a recent MS Teams update causing connectivity issues.

I've also read other non-Microsoft forums and realize this is apparently an issue since 2021 with MS Teams and multiple brands of headphones/headsets. However, it only recently started for me today, April 18, 2022.

Is Microsoft doing anything to solve this issue? Is there a solution to this?

It seems to be making many users upset and frustrated. I'm surprised Microsoft hasn't addressed this yet.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

317 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2022-06-24T19:33:05+00:00

    Yes, this works but as you said that you have to keep doing this every time you mute in Teams. This workaround is great if you are not going to mute/unmute frequently in a meeting or presentation. I have been using the web version of Teams to avoid all the hassles in the situation when I have to go on mute/unmute frequently.

    In other meetings apps like Zoom, Goto Meeting, or Google Meet, I do not have any problem with the loud beep during the mute period. I think part of it is because these apps are web-based.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2022-06-27T10:36:29+00:00

    What the?! We have multiple users with this issue. Now I should tell them to mute / unmute in system settings? Or purchase new hardware? Why is there no switch in Teams? How about a simple visual hint? We can click that away and that's it. This feels like a real marketing bulls... we will look for the Teams verified logo and avoid that in the future.

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments
  3. Anonymous
    2022-06-28T13:16:03+00:00

    does not solve the problem for me. it still beeps, and that too loud.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2022-06-28T20:59:30+00:00

    'Audrey' says Mute On and Mute Off only on the desktop Teams app for me. For the web client, (refreshingly) no alerts.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  5. Anonymous
    2022-06-29T15:22:50+00:00

    Same issue. It's really annoying as I now have to use a non bluetooth headset.

    Is Microsoft incapable of solving such an issue in almost 3 months (just counting this thread but there are older ones)?

    Or is it in Microsoft interest to keep it this way?

    Honestly very disappointing and this is coming from Teams as other web conference tools work perfectly

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments