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When using my Aftershokz OpenComm during a call, I hear a loud beeping noise when I mute myself during the call. This beeping only goes away when I unmute. I've contacted Aftershokz, and they've assured me this is due to a recent MS Teams update causing connectivity issues.
I've also read other non-Microsoft forums and realize this is apparently an issue since 2021 with MS Teams and multiple brands of headphones/headsets. However, it only recently started for me today, April 18, 2022.
Is Microsoft doing anything to solve this issue? Is there a solution to this?
It seems to be making many users upset and frustrated. I'm surprised Microsoft hasn't addressed this yet.
Managing sound and video settings during Teams meetings and calls for optimal communication
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Does anyone know if the Shokz loop100 dongle works with the Shokz OpenRun headphones?
Or does it specifically work only the OpenComm UC headsets? The beeping on MS teams is driving me crazy on mute.
Work Around -
I just changed my microphone from the headset to the laptop in Teams under settings.
Windows 10 settings. Just google “reset to Microsoft recommended defaults”
Important to note that this is not just Teams, it is Skype as well.
Also this is the Teams app only. Teams in the browser also works fine.
On the one hand, it's good this solution works.
On the other, it's more evidence that Windows handles Bluetooth and USB devices differently which doesn't seem right.
Either way, thanks for the info.