Loud Beeping when Muted in a MS Teams Call

Anonymous
2022-04-18T22:27:05+00:00

When using my Aftershokz OpenComm during a call, I hear a loud beeping noise when I mute myself during the call. This beeping only goes away when I unmute. I've contacted Aftershokz, and they've assured me this is due to a recent MS Teams update causing connectivity issues.

I've also read other non-Microsoft forums and realize this is apparently an issue since 2021 with MS Teams and multiple brands of headphones/headsets. However, it only recently started for me today, April 18, 2022.

Is Microsoft doing anything to solve this issue? Is there a solution to this?

It seems to be making many users upset and frustrated. I'm surprised Microsoft hasn't addressed this yet.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

317 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2022-05-13T19:06:37+00:00

    I have MultiPoint Paring on as well but it is still giving me a beep.

    I did reset it several times.

    Another workaround I saw on this recently using the Windows' Sound properties to switch mute on/off does work but you have to keep the Sound properties window ready to access it.

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments
  2. Anonymous
    2022-05-13T17:05:34+00:00

    I had this same problem recently, seemingly triggered by a Teams software update.

    However... after reseting the (AfterShokz) headset and enabling multi pairing it seems to have fixed the problem

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  3. Anonymous
    2022-05-13T16:50:42+00:00

    I agree as well on using AfterShokz OpenComm. I use Team call from Phone for now until this issue is resolved.

    The pressing-button-a-little-longer trick did not work for me. I will try the web team next.

    Updated: I use the Team on Web and there is NO issue with beeping when on Mute!

    Was this answer helpful?

    10 people found this answer helpful.
    0 comments
  4. Anonymous
    2022-05-11T19:47:42+00:00

    Wow, that's a good idea, I didn't think about doing a callback to my phone. It would at least be a workaround for now.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2022-05-11T18:06:46+00:00

    I agree, OpenComms are the best for teams calls -- the mic quality is superb.

    I am going to try this pressing longer, for now my solution is to take my teams call by my Android phone... not ideal.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments