Loud Beeping when Muted in a MS Teams Call

Anonymous
2022-04-18T22:27:05+00:00

When using my Aftershokz OpenComm during a call, I hear a loud beeping noise when I mute myself during the call. This beeping only goes away when I unmute. I've contacted Aftershokz, and they've assured me this is due to a recent MS Teams update causing connectivity issues.

I've also read other non-Microsoft forums and realize this is apparently an issue since 2021 with MS Teams and multiple brands of headphones/headsets. However, it only recently started for me today, April 18, 2022.

Is Microsoft doing anything to solve this issue? Is there a solution to this?

It seems to be making many users upset and frustrated. I'm surprised Microsoft hasn't addressed this yet.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2022-05-26T05:10:39+00:00

    I am using Aftershokz too and until now I am still hearing loud beeping sound when on mute. The work around this is to use Web client instead of Desktop Client which is not ideal.

    I have lodge a feedback through Teams web client and hopefully MS will fix it soon. I believe this happened before a few months ago.

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  2. Anonymous
    2022-05-25T15:41:43+00:00

    I have found a workaround, for me anyway. Go into the device setting in Teams, leave the "Speaker" set to your headphones. Set the microphone to the PC's microphone.

    Enjoy the sound of beep silence.

    I would still like this to be "fixed", as the microphone in my headset works better than the PC one, but at least now my sanity may be saved.

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  3. Anonymous
    2022-05-25T13:33:55+00:00

    Same issue here with a Sennheiser HD 458BT

    I become mad with theses beeps

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  4. Anonymous
    2022-05-18T21:44:18+00:00

    I had this same problem recently, seemingly triggered by a Teams software update.

    However... after reseting the (AfterShokz) headset and enabling multi pairing it seems to have fixed the problem

    I also did a full reset, but did not help with my OpenComms

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  5. Anonymous
    2022-05-18T16:03:24+00:00

    Thank you. I tried that and it doesn't seem to do anything on my system.

    From everything I've read on the internets, and least for my Aeropex headset, it appears the issue is caused that at some point Microsoft started paying attention to when you set Mute on, and signaling the headset that it's been muted, rather than only ignoring sound from it.

    So the beeping and voice are apparently being played by my headset.

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