Loud Beeping when Muted in a MS Teams Call

Anonymous
2022-04-18T22:27:05+00:00

When using my Aftershokz OpenComm during a call, I hear a loud beeping noise when I mute myself during the call. This beeping only goes away when I unmute. I've contacted Aftershokz, and they've assured me this is due to a recent MS Teams update causing connectivity issues.

I've also read other non-Microsoft forums and realize this is apparently an issue since 2021 with MS Teams and multiple brands of headphones/headsets. However, it only recently started for me today, April 18, 2022.

Is Microsoft doing anything to solve this issue? Is there a solution to this?

It seems to be making many users upset and frustrated. I'm surprised Microsoft hasn't addressed this yet.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

317 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2022-06-09T17:47:53+00:00

    for Windows 10:

    1. Right click the volume button in the start menu and select "Sounds"
    2. Click on the Recording tab, and select Headset (make sure it's Shokz). Click "Properties"
    3. Go to the "Levels" tab and you might see that your headset is muted by default for some reason. Unclick it.

     for Windows 11:

    1. Right click the volume button in the start menu and select "Sound settings"
    2. Scroll all the way down and select "More sound settings"
    3. Click on the Recording tab, and select Headset (make sure it's Shokz). Click "Properties"
    4. Go to the "Levels" tab and you might see that your headset is muted by default for some reason. Unclick it.

    Was this answer helpful?

    30+ people found this answer helpful.
    0 comments
  2. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more

  3. Anonymous
    2022-06-07T12:35:06+00:00

    Hi,

    I had the same problem when using my Aftershokz with the desktop version of Teams. My headphones are also paired with my phone.

    The solution I found was to press the 'orange' answer button on the side of the headset twice. This disables the 'mute' function on the headset whilst on the call. The mic icon on the bottom right of the screen changes colour from 'red' to 'white'.

    Sadly you need to do this for every call...but at least no irritating bleep!

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  4. Anonymous
    2022-06-02T00:06:56+00:00

    This has been happening to me too. I'll try your suggestion on my next Teams meeting. Thanks!

    Was this answer helpful?

    0 comments
  5. Anonymous
    2022-05-31T12:50:42+00:00

    I've been having the same issue with my Aftershokz Air, for the past few weeks now.

    Note, this is only happening on the desktop application, the issue doesn't occur on the mobile app.

    None of the proposed workarounds have worked for me.

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments