Loud Beeping when Muted in a MS Teams Call

Anonymous
2022-04-18T22:27:05+00:00

When using my Aftershokz OpenComm during a call, I hear a loud beeping noise when I mute myself during the call. This beeping only goes away when I unmute. I've contacted Aftershokz, and they've assured me this is due to a recent MS Teams update causing connectivity issues.

I've also read other non-Microsoft forums and realize this is apparently an issue since 2021 with MS Teams and multiple brands of headphones/headsets. However, it only recently started for me today, April 18, 2022.

Is Microsoft doing anything to solve this issue? Is there a solution to this?

It seems to be making many users upset and frustrated. I'm surprised Microsoft hasn't addressed this yet.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2022-07-06T13:35:18+00:00

    I was experiencing the same issues and nothing really solved it. I tried everything.

    I ended up reaching out to the Shokz support team and they sent me a USB Bluetooth adapter for free.

    Their email is:

    ******@shokz.com

    MY ISSUE IS NOW RESOLVED!

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  2. Anonymous
    2022-06-29T20:16:48+00:00

    I am going to buy a bluetooth audio adapter as I suspect it will fix the problem on windows -- windows treats it like an audio adapter. It's a hardware fix for a software bug...

    Looking at something like this: https://www.amazon.ca/gp/product/B0881X4MB2/ref=crt_ewc_img_srh_1?ie=UTF8&psc=1&smid=A2YL8CPYSW42I7 (will wait for prime days)

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  3. Anonymous
    2022-06-29T15:22:50+00:00

    Same issue. It's really annoying as I now have to use a non bluetooth headset.

    Is Microsoft incapable of solving such an issue in almost 3 months (just counting this thread but there are older ones)?

    Or is it in Microsoft interest to keep it this way?

    Honestly very disappointing and this is coming from Teams as other web conference tools work perfectly

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  4. Anonymous
    2022-06-28T20:59:30+00:00

    'Audrey' says Mute On and Mute Off only on the desktop Teams app for me. For the web client, (refreshingly) no alerts.

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  5. Anonymous
    2022-06-28T13:16:03+00:00

    does not solve the problem for me. it still beeps, and that too loud.

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