Loud Beeping when Muted in a MS Teams Call

Anonymous
2022-04-18T22:27:05+00:00

When using my Aftershokz OpenComm during a call, I hear a loud beeping noise when I mute myself during the call. This beeping only goes away when I unmute. I've contacted Aftershokz, and they've assured me this is due to a recent MS Teams update causing connectivity issues.

I've also read other non-Microsoft forums and realize this is apparently an issue since 2021 with MS Teams and multiple brands of headphones/headsets. However, it only recently started for me today, April 18, 2022.

Is Microsoft doing anything to solve this issue? Is there a solution to this?

It seems to be making many users upset and frustrated. I'm surprised Microsoft hasn't addressed this yet.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2022-09-14T11:14:38+00:00

    Aftershokz is sending me a dongle which in theory should solve it. Finger crossed!

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  2. Anonymous
    2022-09-14T11:05:23+00:00

    This sound has been driving me absolutely nuts for weeks but think I have finally sorted it (for me anyway) and maybe you could try this also.......

    1. Right click the volume button in the start menu or far right on taskbar and select "Sounds"
    2. Click on the Recording tab, and select your Shokz/Aftershokz Headset. Click "Properties"
    3. Go to the "Levels" tab and you might see that your headset is muted by default for some reason. Unclick it and you should get a verbal notification that the mute is now off and the beep has gone!

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  3. Anonymous
    2022-09-09T21:45:54+00:00

    Thanks! I requested a dongle and they said they would send one. Hoping that works for me!

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  4. Anonymous
    2022-09-09T21:34:17+00:00

    Yes, I switched to use the free BT I got from AfterShokz. I used to use another BT dongle (TP-lLnk) but it has never worked correctly with Teams. May be it's the software driver issue.

    Anyway, I gave up on that and got the free dongle from Aftershokz.

    It has been working since then with Teams, Zoom, Skype, and all other conferencing apps.

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  5. Anonymous
    2022-09-09T20:32:26+00:00

    Does that mean you simply switched from onboard bluetooth to a bluetooth dongle?

    I'm using a BT5 dongle (as the onboard BT was too flaky for my Aftershokz) and it still beeps.

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