Loud Beeping when Muted in a MS Teams Call

Anonymous
2022-04-18T22:27:05+00:00

When using my Aftershokz OpenComm during a call, I hear a loud beeping noise when I mute myself during the call. This beeping only goes away when I unmute. I've contacted Aftershokz, and they've assured me this is due to a recent MS Teams update causing connectivity issues.

I've also read other non-Microsoft forums and realize this is apparently an issue since 2021 with MS Teams and multiple brands of headphones/headsets. However, it only recently started for me today, April 18, 2022.

Is Microsoft doing anything to solve this issue? Is there a solution to this?

It seems to be making many users upset and frustrated. I'm surprised Microsoft hasn't addressed this yet.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  2. Anonymous
    2022-11-16T17:21:21+00:00

    lol, the beeps come from the device. Not from MS Teams. The voice saying mute is the Shokz voice. The beeps are the sounds from the headset. You said a lot based on inaccurate info.

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  3. Anonymous
    2022-11-16T17:18:31+00:00

    The sounds are from the manufacturer's device. It is not correct for MS to "fix" or change this. It is whoever makes the headset.

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  5. Anonymous
    2022-11-16T15:15:12+00:00

    So this is Voice of Customer. Very Important.

    1. Headset worked perfectly for years.
    2. Microsoft made changes to the software that connects to headset.

    3, Headset does not work like it used to.

    Simple cause and effect.

    1. I shouldn't have to be a technogeek and scour the internet looking for solutions to an issue caused by a new Microsoft software release.
    2. Microsoft should thoroughly test their software before deploying.
    3. Microsoft should quickly back out changes that do make it to Prod that cause issues or provide a patch.
    4. And most important: Microsoft should acknowledge the issue and provide an ETA for fix.

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