Loud Beeping when Muted in a MS Teams Call

Anonymous
2022-04-18T22:27:05+00:00

When using my Aftershokz OpenComm during a call, I hear a loud beeping noise when I mute myself during the call. This beeping only goes away when I unmute. I've contacted Aftershokz, and they've assured me this is due to a recent MS Teams update causing connectivity issues.

I've also read other non-Microsoft forums and realize this is apparently an issue since 2021 with MS Teams and multiple brands of headphones/headsets. However, it only recently started for me today, April 18, 2022.

Is Microsoft doing anything to solve this issue? Is there a solution to this?

It seems to be making many users upset and frustrated. I'm surprised Microsoft hasn't addressed this yet.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2022-11-29T16:28:32+00:00

    I solved the problem for my Shokz headphones: Put Teams on mute (it starts beeping). Unmute the headphones directly by holding the + and - buttons for 2 seconds. Audrey says "mute off" but Teams stayed muted and the beeping stops.

    This has to be done every time you mute but it saved my sanity.

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  2. Anonymous
    2022-11-28T16:14:49+00:00

    I disagree. MS caused this in the first place. Multiple headset manufacturers have this issue now. This is only an issue for the Teams client and not for other applications using Audio. Some people need their mike during calls for accessibility tools (speech to text) while the Teams client is muted.

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  3. Anonymous
    2022-11-28T15:59:07+00:00

    Mine was recent as well. It surprised me.

    I've been switching to the webcam mic I have for larger meetings when I'm mute and don't need to speak. I'm going to try and reinstall as well.

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  4. Anonymous
    2022-11-28T15:44:34+00:00

    This started happening to me on November 28th, 2022. It's killing me. Strange that it never happened to me before since Nelsy_H_ posted this issue way back in April of 2022.

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  5. Anonymous
    2022-11-28T15:38:27+00:00

    I respectfully disagree.

    When I change a setting on software (excepting hardware specific software of course) I don't expect the software to make universal changes to my devices.

    I don't expect lowering the output volume in Teams to change the volume of my music (the music is just more important sometimes). I don't expect changing the resolution for Netflix to change the resolution for Word or my games.

    Just the same, I don't expect muting the mic in Teams to mute all other applications.

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