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When using my Aftershokz OpenComm during a call, I hear a loud beeping noise when I mute myself during the call. This beeping only goes away when I unmute. I've contacted Aftershokz, and they've assured me this is due to a recent MS Teams update causing connectivity issues.
I've also read other non-Microsoft forums and realize this is apparently an issue since 2021 with MS Teams and multiple brands of headphones/headsets. However, it only recently started for me today, April 18, 2022.
Is Microsoft doing anything to solve this issue? Is there a solution to this?
It seems to be making many users upset and frustrated. I'm surprised Microsoft hasn't addressed this yet.
Managing sound and video settings during Teams meetings and calls for optimal communication
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Seems this is going nowhere. Time to get attorneys involved as this is an obvious ant-trust issue.
I find that the LOUD BEEPING due to muting the mic only happens while I am using the actual MS Teams Desktop Application. If I use the MS Teams WebApp the beeping while muted does not happen. This is extremely annoying & disruptive. I do not like using the WebApp as it does not have the NOISE CANCELING ability as that of the desktop app. This was not always the case & thus I can only imagine that due to bad coding & testing a buggy release of MS Teams was made available. Fix this issue, this has been going on long enough.
**BTW...**you can give FEEDBACK within the MS Teams Desktop App but not REPORT A PROBLEM....so I've also posted the same details above in the Give Feedback link within the Desktop App.
My Sennheiser HD350BT had a firmware update to version 5.8.0 named "Removal of looped feedback tone while the microphone is muted"
Even if Microsoft isn't fixing it manufacturers are.
Look for the update via Sennheiser Smart Control app on smartphones.
This is an issue in the MS Teams application. This is not an issue for me when using MS Teams in Chrome. Like others, this is a HUGE problem and it "seems" that it is a type of punishment for using none MS approved hardware. Aftershoz follows the Bluetooth standards. I know this because I have 2 headsets from them that work on every device and application, until MS teams did an update. This is a known issue and a resolution would be greatly appreciated. Using ANY comms system that isn't MS teams in the mean time.
While I havent read all 20 pages of this thread hence perhaps this solution is already in the thread?
I have been dealing with this issue on some AfterShokz headphones for six months, it's extremely annoying.
I just came across a Reddit thread that includes a solution that actually worked!
·8 mo. ago
I'd been having the problem with my Shokz and today found a location. If I put Teams on mute it starts beeping, so I unmute the headphones by holding the + and - buttons for 2 seconds. I get the "mute off" but Teams stayed muted and there was no beeping.
This solution worked for me, hallelujah!
Worked for me thanks :)