Loud Beeping when Muted in a MS Teams Call

Anonymous
2022-04-18T22:27:05+00:00

When using my Aftershokz OpenComm during a call, I hear a loud beeping noise when I mute myself during the call. This beeping only goes away when I unmute. I've contacted Aftershokz, and they've assured me this is due to a recent MS Teams update causing connectivity issues.

I've also read other non-Microsoft forums and realize this is apparently an issue since 2021 with MS Teams and multiple brands of headphones/headsets. However, it only recently started for me today, April 18, 2022.

Is Microsoft doing anything to solve this issue? Is there a solution to this?

It seems to be making many users upset and frustrated. I'm surprised Microsoft hasn't addressed this yet.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

317 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2023-04-20T08:18:12+00:00

    That's the way - good for you!

    I just wrote to Shokz about the problem asking them to do the same thing.

    We'll see...

    Was this answer helpful?

    0 comments
  2. Anonymous
    2023-04-20T07:27:00+00:00

    I got Senheiser HD450BT some 4 months with the beeping stoped. Senheiser released firmware update that you can update when connecting to phone in their app. The pain is over.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2023-04-20T07:00:37+00:00

    I decided toto purchase the Shokz Loop100 Dongle Bluetooth Adaptor as advised by other users that own a Shokz Headset and reported the loud beeping while on MUTE in a MS Teams Meeting (Desktop App). Easily connected my headset to the Bluetooth dongle, this did indeed resolve the loud beeping while muted. I am now also able to control the volume whereas before I was not able to do so using the volume controls on the headset. I will post new issues if any arise.

    Thanks for the tip.

    If Shokz is choosing a strategy to solve the problem by offering a new gadget to purchase instead of making a tiny change in the software, that's not the way I respect. No offend to you, my comment is directed to Shokz.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2023-04-20T06:44:11+00:00

    Hei there,

    I have the very, most annoying mute off reminder beep problem with Shokz Openrun Pro headphones.

    I have used AfterShokz/Shokz headphones like 5 years without this problem earlier, until the the mute off beep started in this spring.

    Does it anything to do with software updates?

    This beep is really annoying and it's forcing me to chance headsets, which is a shame, because I love the headset otherwise.

    Tapio, Finland

    PS. The previously mentioned beep off hack (mute off, then long mute on) didn't work for my headphones, unfortunately.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2023-04-05T21:13:49+00:00

    Change the microphone to another one.

    Was this answer helpful?

    0 comments