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When using my Aftershokz OpenComm during a call, I hear a loud beeping noise when I mute myself during the call. This beeping only goes away when I unmute. I've contacted Aftershokz, and they've assured me this is due to a recent MS Teams update causing connectivity issues.
I've also read other non-Microsoft forums and realize this is apparently an issue since 2021 with MS Teams and multiple brands of headphones/headsets. However, it only recently started for me today, April 18, 2022.
Is Microsoft doing anything to solve this issue? Is there a solution to this?
It seems to be making many users upset and frustrated. I'm surprised Microsoft hasn't addressed this yet.
Managing sound and video settings during Teams meetings and calls for optimal communication
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Thanks Susan.
It's a shame to need more hardware... as it was fine until yesterday when I got a Microsoft update... and now it beeps... so it has to be a software issue somewhere.
Try reaching out to Aftershokz. They solved my issue by sending me a dongle.
Sorry to hear that but I did not have trouble with them on this. After I described the issue, they told me that they would send the dongle to me for free for resolving this issue. That was , may be, two months ago, not sure why they would not do that again. Try agian may be it's the issue with whoever answering the phone!
I used TP link dogle before when I had this annoying issue. Everything is working fine with the Aftershokz's dongle.
I tried that over a month ago & even screen shot this thread where people were being sent them. Shokz "customer support" refused to resolve the issue by sending the adapter.
Even more irritated that it still doesn't work. I try to connect it to my laptop & I cannot use the sound settings. Something is up with the type of adapter I think.
I have the same problem with my Bluetooth headset. What an annoying problem. Where is the solution MS? The weird sequence of button pressing does not solve the problem.