Loud Beeping when Muted in a MS Teams Call

Anonymous
2022-04-18T22:27:05+00:00

When using my Aftershokz OpenComm during a call, I hear a loud beeping noise when I mute myself during the call. This beeping only goes away when I unmute. I've contacted Aftershokz, and they've assured me this is due to a recent MS Teams update causing connectivity issues.

I've also read other non-Microsoft forums and realize this is apparently an issue since 2021 with MS Teams and multiple brands of headphones/headsets. However, it only recently started for me today, April 18, 2022.

Is Microsoft doing anything to solve this issue? Is there a solution to this?

It seems to be making many users upset and frustrated. I'm surprised Microsoft hasn't addressed this yet.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2023-08-28T12:41:26+00:00

    When you have muted teams, it also mutes the headset, press and hold the power up and down buttons together until it says "unmute"

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  2. Anonymous
    2023-02-08T14:09:12+00:00

    Work Around -

    I just changed my microphone from the headset to the laptop in Teams under settings.

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  3. Anonymous
    2023-01-12T17:02:58+00:00

    My Sennheiser HD350BT had a firmware update to version 5.8.0 named "Removal of looped feedback tone while the microphone is muted"

    Even if Microsoft isn't fixing it manufacturers are.

    Look for the update via Sennheiser Smart Control app on smartphones.

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  4. Anonymous
    2023-01-11T15:42:33+00:00

    While I havent read all 20 pages of this thread hence perhaps this solution is already in the thread?

    I have been dealing with this issue on some AfterShokz headphones for six months, it's extremely annoying.

    I just came across a Reddit thread that includes a solution that actually worked!

    https://www.reddit.com/r/MicrosoftTeams/comments/udh3dt/headphones\_keep\_beeping\_every\_5\_seconds\_while\_on/

    Emwjr

    ·8 mo. ago Gold I'd been having the problem with my Shokz and today found a location. If I put Teams on mute it starts beeping, so I unmute the headphones by holding the + and - buttons for 2 seconds. I get the "mute off" but Teams stayed muted and there was no beeping.

    This solution worked for me, hallelujah!

    Worked for me thanks :)

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  5. Anonymous
    2022-12-09T17:50:59+00:00

    Thanks for the recommendation! This doesn't fix the loss of convenience by losing the on-device control of the mic, but if the beeping stops, I'll take it in the short-term.

    To Microsoft - I don't know the internal reasoning for this change, or what problem it was intended to fix, but it has broken something in a service that MS is paid to provide. In the IT department where I work, that would be grounds to roll back the change immediately, and have the fix redeveloped so that the original issue (whatever it may be) can be fixed without affecting other applications, features, or processes.

    You should adhere to this, essentially, industry standard mode of behavior, and revert changes that break other things.

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