MS Teams with Sony headphones wh-1000xm5

Anonymous

Hi!

I'm having trouble using my new wh-1000xm5 headphones in Teams on laptop and it is no problem with the initial connection process to windows using bluetooth. It can find two outputs to the headphones, handsfree and stereo. I use the stereo as primary but have tried with both. However, in teams calls using the windows application I can't use the microphone on the headphones, people can't hear me and then my sound disappear. The sound works fine and with good quality while using laptop microphone but when switching to headphone mic the sound disappear again.

Any idea what the problem is?

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52 answers

Anonymous

2023-12-08T09:17:20+00:00

Did you get the solution for it?
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Anonymous

2023-10-17T07:29:51+00:00

Thanks! This fix the problem with my wh-1000xm5
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