This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
After the latest Teams update a couple of weeks ago, my shokz headset started making a loud beep 2 times every 10 seconds when I am on mute. How can I stop this beep?
Managing sound and video settings during Teams meetings and calls for optimal communication
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Looks like the settings sticking was a fluke. As soon as I muted using the teams mute, it started again :(
The problem is not with MS, but with SHOKZ and they need to address it. They are aware of the problem but do not want to accept it.
I reached them and they had blunt replies like
On Nov 24, 2022 09:41, Shokz <******@shokz.com> wrote:
Hi ,
Actually, this is the setting of the headphone. It is a mute reminder of your headphone.
Since this is a factory setting, there's no way to change/turn off it by the end of users. Hope this could be kindly understood by you.Best regards,
Delia
Customer Service Team
SHOKZ | #Beopen
Thanks for that information. That is rather disappointing on the part of Shokz.
settings->privacy and settings->microphone. I tried turning off teams but that didn't work. Had to turn microphone access off completely. WORKS!
settings->privacy and settings->microphone. I tried turning off teams but that didn't work. Had to turn microphone access off completely. WORKS!
