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Aloha, I am currently using the Microsoft teams app on my iphone, however the app keeps on crashing. I still receive notifications and the app opens, however it will not stay open for any longer than about 4-5 seconds. I have tried multiple times to uninstall and reinstall the app and also restarting my device but to no avail Both my device and app are up to date. Apple said that they were unable to help me on their end because Teams is a third party app.
Does anyone know how to resolve this issue? Mahalo in advance for your help.
*EDIT: Issue has been automatically fixed by the Microsoft Team as of July 28, 2020. Thank you to all who voiced their issues and offered solutions as well.*
Additional features, settings, or issues not covered by specific Microsoft Teams categories
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I switched my phone to airplane mode then turned the phone off. I waited 20 seconds then turned the phone back on. It is working now
I am having the same issue. Interestingly enough, I have multiple accounts. This is only having this issue with one of the accounts. So it appears to me it isn't app related.
Lucky you... still not working for me.
Did you do anything different?
Only way it works for me in terms of App not crashing is by going to Airplane Mode.
Tried it, but still crashes before I can get anywhere.
I was able to report the problem by turning wifi off. thank you