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Since the latest update of MS Teams (current version 1.3.00.9271 updated on 07/05/20) on a MacBook (early 2015), every time I now join a Teams call, the Microsoft Teams Helper is using >100% of CPU and causing the laptop to overheat. I have disabled the GPU acceleration as seen on some other message boards but this has no impact, and could do with a fix for this ASAP.
Many thanks in advance.
Additional features, settings, or issues not covered by specific Microsoft Teams categories
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I was back from vacation (looong) and had the same problems - but after upgrading OSx to 11.5.1 I think the problem has disappeared
try it and see if it helps
Never thought of this approach but it seems like a bit of genius. I'm going to try it—thanks for the tip. Not quite ready to invest in an eGPU just for Teams. :)
Interesting solution, to say the least!
I took a similarly radical approach and bought an ipad. It runs teams nearly effortlessly and allows me to add my Mac as a second device in the event that I need to share my screen, use the chat, etc. Way better camera, too.
I solved this issue by purchasing an $800 eGPU (Blackmagic) and telling MacOS to prefer the eGPU for teams.
Before the eGPU my 2019 MacBook Pro 16" (32GB/i9) fans would run at 4500-5k RPM within 60 seconds of a teams video call starting. This is a very audible level for the fans to run at. After switching to the eGPU they run around 2-2.5k for the calls regardless of how long they last. At this speed they are not audible at all to my ears.
That's right, I spent $800 to solve the fan noise problem caused by Teams.
Also, none of my other applications with video had/have the same problem (Zoom, Google Meet, etc.)
I have exactly the same issue. If I search on this topic, it has been like this for at least 1 year! Please fix!!