MS Teams Crashes when using a camera

Anonymous
2020-08-04T13:41:22+00:00

I am experiencing regular crashes of MS teams when i enable either the internal or an external camera. 

The separate camera app works fine as does camera capabilities in other video apps such as zoom.

am running win 10

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

64 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2020-12-04T10:59:52+00:00

    I was able to uninstall Teams and re-install 1.3.00.15561 version of Teams in the end, and that solved the problem.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2020-12-04T17:02:25+00:00

    it is not possible to prevent teams from uipdating automatically...

    Was this answer helpful?

    0 comments
  3. Anonymous
    2020-12-04T17:03:37+00:00

    right. but strangly it doesnt update to the latest for now! i have still 1.3.00.15561 .

    no idea why it doesnt update...

    Was this answer helpful?

    0 comments
  4. Anonymous
    2020-12-07T10:22:05+00:00

    Same issue here. Teams update this morning now crashes when I activate my Canon EOS DSLR camera. It worked fine all last week when I set it up and configured it. Win 10 Camera app works fine, so does Zoom meetings. Teams crashes with a "There was a glitch" error.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2020-12-07T10:30:08+00:00

    Not a perfect solution - but I found installing OBS, Starting the Virtual Camera and using that Virtual Camera within MS Teams works.

    Was this answer helpful?

    0 comments