MS Teams Crashes when using a camera

Anonymous
2020-08-04T13:41:22+00:00

I am experiencing regular crashes of MS teams when i enable either the internal or an external camera. 

The separate camera app works fine as does camera capabilities in other video apps such as zoom.

am running win 10

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2020-11-28T16:11:58+00:00

    Yes! This worked like a charm! But I worry about Teams auto-updating and breaking again. Anyone know how to turn off auto-update of Teams? My understanding is you can't...

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  2. Anonymous
    2020-11-28T16:03:44+00:00

    Has anyone already tested this with the latest Teams Version 1.3.00.32283 (Dated Nov 17, 2020)? 

    It can be downloaded here:

    New Official Release: 1.3.00.32283 (Dated Nov 17, 2020)

    x64

    https://statics.teams.cdn.office.net/production-windows-x64/1.3.00.32283/Teams\_windows\_x64.exe

    x86

    https://statics.teams.cdn.office.net/production-windows/1.3.00.32283/Teams\_windows.exe

    Just tried it. Same error - crashing with "There was a glitch" message. I'm using the Canon EOS Web Utility with an M6 MKII. Frustrating...

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  3. Anonymous
    2020-11-27T12:41:54+00:00

    Has anyone already tested this with the latest Teams Version 1.3.00.32283 (Dated Nov 17, 2020)? 

    It can be downloaded here:

    New Official Release: 1.3.00.32283 (Dated Nov 17, 2020)

    x64

    https://statics.teams.cdn.office.net/production-windows-x64/1.3.00.32283/Teams\_windows\_x64.exe

    x86

    https://statics.teams.cdn.office.net/production-windows/1.3.00.32283/Teams\_windows.exe

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  4. Anonymous
    2020-11-26T22:37:05+00:00

    This does indeed look like the answe - worked a treat.

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  5. Anonymous
    2020-11-26T21:24:42+00:00

    Updated Teams to version 1.3.00.30866, and this crashes every time using Canon EOS Webcam Utility with an M50.

    Skype, Zoom, OBS, work flawlessly.

    Uninstalled Teams, found a previous version 1.3.00.15561, and this works without any issues, with the exact same camera setup.

    I will not post the link, but if you are desperate as I was, and NEED this for your job, you can Google 1.3.00.15561.

    Thanks a lot!!

    I will have our IT guys install that exact version of teams!

    I've tried it on my personal pc and worked like a charm!

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