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I am experiencing regular crashes of MS teams when i enable either the internal or an external camera.
The separate camera app works fine as does camera capabilities in other video apps such as zoom.
am running win 10
Managing sound and video settings during Teams meetings and calls for optimal communication
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I also have this issue with EOS Webcam Utility and Teams v 1.3.00.30866. Teams Desktop app is the only software that crashes at startup if the webcam is installed.
Also tested just now, with full uninstall and cache clear; no change, still crashing.
Go back to 1.3.00.15561. Its easy enoigh to find - it works.
Exact same issue for me using Sony a5100 as a webcam with sony imaging edge software. Using v 1.3.00.30866.
worked fine earlier this morning - jow broken.
I have the exact same issue with Sony Imaging Webcam and Teams v 1.3.00.30866. Teams web app works, Webex, Skype, etc. works. Teams Desktop app is the only software that crashes when I start the webcam. It works with the laptop inbuilt webcam. The desktop won't work with the external camera.
I have the same issue and am also using the Canon EOS Utility (CEU). Note that for me the issue only started after upgrading the CEU to the latest version (was using the Beta prior, which didn't have this issue).
Uninstalling Teams, removing everything in %appdata%\Microsoft\teams and then reinstalling Teams seems to solve it, at least until the next day (reboot I guess). After going through the reinstallation it'll work just fine all day.