MS Teams Crashes when using a camera

Anonymous
2020-08-04T13:41:22+00:00

I am experiencing regular crashes of MS teams when i enable either the internal or an external camera. 

The separate camera app works fine as does camera capabilities in other video apps such as zoom.

am running win 10

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

64 answers

Sort by: Most helpful
  1. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.


    Comments have been turned off. Learn more

  2. Anonymous
    2020-12-01T17:59:22+00:00

    This is the main issue here. Rolling back is easy enough but it auto updates to the latest version causing the crashes/glitches once again. How does M$ drop the ball on this, especially with the race so tight with competitors to gain market share. Disappointing. Zoom had an issue with Big Sur and virtual backgrounds...only took them 2 weeks to release an update.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2020-12-01T14:37:09+00:00

    I also have this issue with EOS Webcam Utility and Teams v 1.3.00.30866.  Teams Desktop app is the only software that crashes at startup if the webcam is installed.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2020-11-30T16:37:26+00:00

    Also tested just now, with full uninstall and cache clear; no change, still crashing.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2020-11-30T16:09:13+00:00

    Go back to 1.3.00.15561. Its easy enoigh to find - it works.

    Was this answer helpful?

    0 comments No comments