MS Teams Crashes when using a camera

Anonymous
2020-08-04T13:41:22+00:00

I am experiencing regular crashes of MS teams when i enable either the internal or an external camera. 

The separate camera app works fine as does camera capabilities in other video apps such as zoom.

am running win 10

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2020-12-11T16:06:47+00:00

    I confirm the newest version works fine with Sony mirror webcam and A6300

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  2. Anonymous
    2020-12-11T15:54:46+00:00

    An update for my user case...

    I had reverted back to 1.3.00.15561 to gain back the functionality of my Canon M6 MkII using Canon EOS Webcam Utility.

    It seems Teams has auto-updated to 1.3.00.28779 (which adds the functionality of choosing audio and video options before a meeting. among other things I suspect) and it is still working. Fingers crossed...

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  3. Anonymous
    2020-12-07T10:45:15+00:00

    There is only one fix. Its been mentiones a lot. 

    roll back to a previous version.

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  4. Anonymous
    2020-12-07T10:30:08+00:00

    Not a perfect solution - but I found installing OBS, Starting the Virtual Camera and using that Virtual Camera within MS Teams works.

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