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Been using Teams since the start of lockdown with a headset. As of today I am getting a double-beep at about five second intervals (like a hold beep) in the headset when I am muted. This has not happened before and been using same headset for months.
Also note that when I mute / unmute in Teams, the headset now announces "mute on" and "mute off" to me.
This feels like a Teams update has created this "feature" - please turn it off!
Managing sound and video settings during Teams meetings and calls for optimal communication
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
OMG!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! It Works! I can't believe it! The Setting is in Teams.
And that is why Sennheiser issued the update, to correct the anomaly that makes the beeping sound during muted calls. The update is available from Sennheiser - I updated my headset via the App where the update was available.
Use the Sennheiser updater to update the firmware https://en-uk.sennheiser.com/software-updater
Link to where the update can be found?
The Senheiser updater which I found does not support my model.
This one did not work for my model but I was able to update it using the Sennheiser Smart Control Android App.
Install it from the app store and connect your headset to your phone and then you can install the update.