Recent update to Teams causes beeping in headset when on mute

Anonymous
2021-10-25T14:43:35+00:00

Been using Teams since the start of lockdown with a headset. As of today I am getting a double-beep at about five second intervals (like a hold beep) in the headset when I am muted. This has not happened before and been using same headset for months.

Also note that when I mute / unmute in Teams, the headset now announces "mute on" and "mute off" to me.

This feels like a Teams update has created this "feature" - please turn it off!

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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Anonymous
2023-07-18T20:31:30+00:00

OMG!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! It Works! I can't believe it! The Setting is in Teams.

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  1. Anonymous
    2022-10-31T11:18:04+00:00

    I've been having the same issue for the last couple of weeks with my Plantronics 4200 headset and it's been driving me mad.

    I tried all the changes to settings mentioned in this thread with no joy, but I think I've found a temporary fix by accident.

    On a long call I had to pop out into the garden and the headset disconnected once I walked out of range. When I came back in it automatically reconnected and the beeps went away!

    The fix only works for that particular call, so it looks like I'll need to do a little stroll each time I join a call......

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  2. Anonymous
    2022-11-01T18:33:44+00:00

    I have been working remotely and using my AfterShokz Air headset happily since Q1 2019 and I have not had this issue until this week.

    The issue:

    I now hear two annoying beeps repeatedly, when in a Teams meeting and the mic is "Muted".

    Issue does not occur on Zoom or any other "call"...

    All the "fixes" I've read are useless (so far)

    I believe this is a Microsoft issue and and I am amazed by the response of "uncertified so tough luck"... This issue should be addressed by the Microsoft development/support team.

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  3. Anonymous
    2022-11-02T12:45:22+00:00

    The two beeps are because your mic is muted through your headphones rather than the teams only.

    On aeropex aftershokz, I have to press and hold "+" & "-" at the same time until the voice says "muted" or "unmuted". This turns the beeping off.

    From https://uk.shokz.com:

    To mute the microphone, press and hold the volume+ and volume- buttons simultaneously for two seconds while on a call. Audrey will say “Mute on.” To unmute the microphone, press and hold the volume+ and volume- buttons simultaneously for two seconds while on a call with the mic muted.

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  4. Anonymous
    2022-11-02T12:49:49+00:00

    Hi everybody, I get into this very annoying trouble today with Sennheiser HD 350BT headset. My workaround is to use teams mobile app for sound with headset and desktop app for video only. Using computer mic instead of headset works as well (as mentioned before).

    Please let us know if you find any kind of permanent solution through hw/sw config etc. In Sennheiser "Smart app" (that is quite dumb currently) there is no option for this "mute beeping".

    Have a nice day

    Jan

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