Recent update to Teams causes beeping in headset when on mute

Anonymous
2021-10-25T14:43:35+00:00

Been using Teams since the start of lockdown with a headset. As of today I am getting a double-beep at about five second intervals (like a hold beep) in the headset when I am muted. This has not happened before and been using same headset for months.

Also note that when I mute / unmute in Teams, the headset now announces "mute on" and "mute off" to me.

This feels like a Teams update has created this "feature" - please turn it off!

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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Anonymous
2023-07-18T20:31:30+00:00

OMG!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! It Works! I can't believe it! The Setting is in Teams.

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  1. Anonymous
    2022-05-27T18:29:23+00:00

    Ran into this problem today for the first time using my Sennheiser 450HD headset. So annoying to run into this when your in a meeting!

    I've come up with two work-arounds:

    1. If you happen to be on a laptop, in Teams you can set your microphone device to the laptop's built in microphone while leaving speaker set to the headset. This way when you hit the mute button in Teams, it won't be attempting to enable the headset's mute function.
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    2. In the case that your headset microphone is your only microphone, you can disable the ability for Windows to control functionality of the headset, including the headset's built in mute function. This is done by opening the Windows Sound Settings, clicking "Device properties and test microphone", then click "Additional device properties", which will open the Headset Properties window. From here click on the Advanced tab, then disable "Allow applications to take exclusive control of this device". Hit Apply.
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    After making this change, I found that when making a test call from the Teams setting menu, the my audio was muted by clicking on the on-screen mute button, but the headset's mute function was not engaged- no more double beep.

    I have not tested this in an actual meeting yet, and I'm not certain that their won't be other side effects to changing this setting. YMMV.

    Hope this helps!

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  2. Anonymous
    2022-05-30T10:50:48+00:00

    I'm currently using workaround #1 but your #2 is even better. It's probably the best we can do atm.

    Sound Settings -> Input - Device properties -> Additional device properties -> Advanced tab -> uncheck "Allow applications to take exclusive control of this device"

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  3. Anonymous
    2022-05-31T15:05:56+00:00

    It has something to do with new "Music" button at the top. I had mine fixed and then I clicked that "Enable High Fidelity Mode" and it came back. Now I cannot get rid of it.

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  4. Anonymous
    2022-06-01T15:38:46+00:00

    I was excited to try this but unfortunately it doesn't work for me with an Aeropex headset. The eternal beeping persists. Extremely annoying bug.

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