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Been using Teams since the start of lockdown with a headset. As of today I am getting a double-beep at about five second intervals (like a hold beep) in the headset when I am muted. This has not happened before and been using same headset for months.
Also note that when I mute / unmute in Teams, the headset now announces "mute on" and "mute off" to me.
This feels like a Teams update has created this "feature" - please turn it off!
Managing sound and video settings during Teams meetings and calls for optimal communication
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
OMG!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! It Works! I can't believe it! The Setting is in Teams.
Thanks Ryan - So far it looks like there are only two kinds of work around - your solution and using Web version of Teams.
The beeping will actually come back after you unmute to talk and then mute yourself again. Turning them off and then on again does resolve the issue until you need to talk. Then to turn it off again, you have to repeat. It isnt fun.
Then I get a message in Teams that the mic isn't working and it can't pick up audio. I can hear fine through the headset and it no longer beeps on mute, but the mic doesn't work. Verified that the OpenComm mic is still showing as the device in use in Teams. Tried with both the desktop apps toggle and the MS Store apps option.
So unless I'm doing something wrong, YMMV.
What works for me (Shokz Opencom) is to not use the headset's microphone but use the webcam's or laptop's or a usb or jack mike instead, in this mode the headset is not used in softphone mode and thus no beeping. It has the advantage of having the headset in stereo mode with a much better sound quality than the awful 8kHz hand's free bluetooth profile.
Of course it's not ideal but it's my prefered workaround for now.
I find it really a shame that this issue has been clearly identified for a couple of months on various headset brands and still no improvement or no "disable softphone mode' option and what I hate the most is the "use a certified headset instead of your $160 bone conduction device" answer...