Recent update to Teams causes beeping in headset when on mute

Anonymous
2021-10-25T14:43:35+00:00

Been using Teams since the start of lockdown with a headset. As of today I am getting a double-beep at about five second intervals (like a hold beep) in the headset when I am muted. This has not happened before and been using same headset for months.

Also note that when I mute / unmute in Teams, the headset now announces "mute on" and "mute off" to me.

This feels like a Teams update has created this "feature" - please turn it off!

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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Anonymous
2023-07-18T20:31:30+00:00

OMG!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! It Works! I can't believe it! The Setting is in Teams.

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  1. Anonymous
    2022-04-21T19:56:10+00:00

    I also contacted Shokz about this issue.

    They are only sending out BT dongles for OpenComm headsets.

    I originally reported the issue with my AS800 but also have a ASC100 (OpenComm).

    Also the BT dongles currently are not available for purchase.

    They were not able to give me a time when the dongle would be available for purchase.

    "Thank you for the information. I am sorry but the dongle that we are sending is exclusive to OpenComm users. This is not yet available for purchase or available for resell."

    "Thank you. As a one-time courtesy for being a valued customer, instead of sending you a replacement, we can send you an adapter that might help you with the situation. This is not yet available for purchase yet or available for resell. This dongle will work for Windows 7 or Mac OS 10.15 or later version."

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  2. Anonymous
    2022-04-21T18:30:25+00:00

    That is good to hear. I also contacted Shokz and my dongle is being shipped out. I will confirm if it fixes my issue after I get it.

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  3. Anonymous
    2022-04-21T18:16:48+00:00

    Issue with the the "Mute On/Off" and beeping has been fixed! I talked to Shokz (hello [ A T ] shokz [ D O T ] com) and Shokz sent me a small dongle that works with Teams. It's not ideal, I'd rather just use my laptop's native bluetooth functionality (which worked great for years until Microsoft's latest update) but at least I can use my headset again.

    What the Dongle looks like:

    Image

    Image

    Settings in Teams:

    Image

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  4. Anonymous
    2022-04-21T17:33:52+00:00

    Hi Dirk. Do you know what Windows/driver/Teams update fixed that?

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