Recent update to Teams causes beeping in headset when on mute

Anonymous
2021-10-25T14:43:35+00:00

Been using Teams since the start of lockdown with a headset. As of today I am getting a double-beep at about five second intervals (like a hold beep) in the headset when I am muted. This has not happened before and been using same headset for months.

Also note that when I mute / unmute in Teams, the headset now announces "mute on" and "mute off" to me.

This feels like a Teams update has created this "feature" - please turn it off!

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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Anonymous
2023-07-18T20:31:30+00:00

OMG!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! It Works! I can't believe it! The Setting is in Teams.

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  1. Anonymous
    2022-05-10T18:00:41+00:00

    Same issue occurred recently to my headset Sennheiser HD 450 BT.

    Why does it keep beeping when on mute? Is it just prompting you to buy MS certified headsets??

    This is indeed a very annoying problem and making users upset against Teams.

    Please fix this issue asap.

    I was wondering the same thing (annoying beep for non-certified headsets).

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  2. Anonymous
    2022-05-10T16:28:27+00:00

    PLEASE remove this "feature", everybody including me hates this beeping noise. Just remove it, it is not useful. Or at least make it configurable

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  3. Anonymous
    2022-05-10T15:52:16+00:00

    I just gave it a try, and it didn't work. One of the things that mystifies me is that I can't recreate the problem on my computer. Both mine and my coworker's have the same version of Windows and the same version of Teams (1.5.00.11163).

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  4. Anonymous
    2022-05-10T14:19:18+00:00

    It looks like MS Teams now uses the Windows Headset Properties to mute a headset in a call.
    The beeping can be reproduced by muting the headset manually in Windows Headset Properties.

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