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Been using Teams since the start of lockdown with a headset. As of today I am getting a double-beep at about five second intervals (like a hold beep) in the headset when I am muted. This has not happened before and been using same headset for months.
Also note that when I mute / unmute in Teams, the headset now announces "mute on" and "mute off" to me.
This feels like a Teams update has created this "feature" - please turn it off!
Managing sound and video settings during Teams meetings and calls for optimal communication
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
OMG!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! It Works! I can't believe it! The Setting is in Teams.
Yes, they did the same for me as well. Great customer support from Shockz. Still don't understand why this is a Microsoft 'feature'.
I emailed customer support at ******@Aftershokz.com. They recommended a few fixes that I could not use because my laptop is company owned and controlled and I can't install anything on my own. I told them that and they sent me a "Loop100 Adapter" that seems to be doing the trick.
I would suggest emailing them. It took a day or two for the back and forth emails, but they shipped it to me quickly.
I'm experiencing this problem right now with Aftershokz Opencomm & Bose QC 35 II's.
This is obnoxious beyond belief and makes calls impossible to manage.
I cannot express my level of aggrivation at Microsoft for doing this. Beyond words.
What works for me (Shokz Opencom) is to not use the headset's microphone but use the webcam's or laptop's or a usb or jack mike instead, in this mode the headset is not used in softphone mode and thus no beeping. It has the advantage of having the headset in stereo mode with a much better sound quality than the awful 8kHz hand's free bluetooth profile.
Of course it's not ideal but it's my prefered workaround for now.
I find it really a shame that this issue has been clearly identified for a couple of months on various headset brands and still no improvement or no "disable softphone mode' option and what I hate the most is the "use a certified headset instead of your $160 bone conduction device" answer...