Recent update to Teams causes beeping in headset when on mute

Anonymous
2021-10-25T14:43:35+00:00

Been using Teams since the start of lockdown with a headset. As of today I am getting a double-beep at about five second intervals (like a hold beep) in the headset when I am muted. This has not happened before and been using same headset for months.

Also note that when I mute / unmute in Teams, the headset now announces "mute on" and "mute off" to me.

This feels like a Teams update has created this "feature" - please turn it off!

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2023-07-18T20:31:30+00:00

OMG!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! It Works! I can't believe it! The Setting is in Teams.

Was this answer helpful?

30+ people found this answer helpful.
0 comments No comments

219 additional answers

Sort by: Newest
  1. Anonymous
    2022-11-08T12:04:31+00:00

    Hi Guys

    I had exactly the same problem with the Aftershokz headset and agree that the browser option appears to resolve.

    I would also added that I have found pressing both the '+' & '-' volume buttons on the headset at the same time results in the headset unmuting and the beeps disappearing but leaves the Teams meeting still muted.

    It appears a recent change somewhere is sending a command to the headset to mute as well as the session on teams.

    This may be good in some situations but not in this one.

    If there is an option to change this, please let me know, if not could it be possible in future releases to have the option to select if a command to mute is sent to the headset or not?

    Bob

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2022-11-08T10:15:43+00:00

    I figured out a work around for the issue with an AfterShokz headset. Simply go into DEVICE SETTINGS and disable or select your default device microphone. Beeps stop (hooray!!!!)

    Mmmh can you elaborate please ? I don't have DEVICE SETTINGS menu in Windows 10.

    But if you're suggesting to not use the AfterShokz microphone and use the laptop's one instead for example, this has been proposed already and I confirm it works. Doing this, Teams stop considering the headset as a handsfree device and doesn't enable this annoying beep.

    But in my opinion this is not a satisfying solution even if it's probably the only efficient workaround. The headset microphone is much better and it was the whole point of buying a $160 headset. It's a shame to not be able to use it.

    Note that I've asked Aftershokz if they could send me the famous USB dongle but they only proposed a 20% price redux. I think they stopped providing it for free and I understand why.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  3. Anonymous
    2022-11-08T01:11:38+00:00

    I figured out a work around for the issue with an AfterShokz headset. Simply go into DEVICE SETTINGS and disable or select your default device microphone. Beeps stop (hooray!!!!)

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  4. Anonymous
    2022-11-07T15:11:05+00:00

    The link provided above displays "Well this is embarassing..." only. I have up-voted one similar issue there.

    An dyes, I agree, the issue is more and more nerve eating.

    Was this answer helpful?

    0 comments No comments