Recent update to Teams causes beeping in headset when on mute

Anonymous
2021-10-25T14:43:35+00:00

Been using Teams since the start of lockdown with a headset. As of today I am getting a double-beep at about five second intervals (like a hold beep) in the headset when I am muted. This has not happened before and been using same headset for months.

Also note that when I mute / unmute in Teams, the headset now announces "mute on" and "mute off" to me.

This feels like a Teams update has created this "feature" - please turn it off!

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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Anonymous
2023-07-18T20:31:30+00:00

OMG!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! It Works! I can't believe it! The Setting is in Teams.

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  1. Anonymous
    2022-11-30T19:06:05+00:00

    I've been using the same headset for 3 years--never a problem until Microsoft's last update. The problem ABSOLUTELY rests on Microsoft's shoulders. The fact that they OPENLY admit that if you use their products it won't occur.....way to anger your client base Microsoft!!!!

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  2. Anonymous
    2022-11-30T18:59:47+00:00

    I just have to add... With so many complaints, for so long, and so many suggested alternatives seemingly going "unheard" by Microsoft, I begin to wonder what value this forum has to Microsoft...

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  3. Anonymous
    2022-11-30T18:41:57+00:00

    Just adding another data point to this thread. Been using Aftershokz OpenMove on Teams on my Microsoft Surface Book for almost a year with no issues... until this morning. 3 hour call with beeps every 5 seconds except for the 45 seconds I was speaking made for a LOUSY experience.

    Microsoft should not lean on the headphone manufacturers to push firmware updates to solve their problem. The beeping seems to be baked into the native OS headset controls Teams now uses to run the bluetooth profile, so Microsoft can fix it in one update.

    I don't see who would want the beep, but if someone with authority at MS is saying the feature needs to remain, then I'll spitball ideas:

    -Maybe make the beep pop up if you start talking when you're still muted?

    -Just add a checkbox to enable/disable the feature that defaults to enable until you change the profile for your headset?

    -Add a voice echo if you're speaking on mute so it sounds like you're talking to a wall?

    Don't beep at me when I'm listening in silence!

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  4. Anonymous
    2022-11-30T13:50:55+00:00

    Well played by Sennheiser. I was hoping Shokz would do the same but I don't think they considered the possibility to have end users upgrading the firmware. The USB stick 'Loop100' does the job though.

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