Recent update to Teams causes beeping in headset when on mute

Anonymous
2021-10-25T14:43:35+00:00

Been using Teams since the start of lockdown with a headset. As of today I am getting a double-beep at about five second intervals (like a hold beep) in the headset when I am muted. This has not happened before and been using same headset for months.

Also note that when I mute / unmute in Teams, the headset now announces "mute on" and "mute off" to me.

This feels like a Teams update has created this "feature" - please turn it off!

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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Anonymous
2023-07-18T20:31:30+00:00

OMG!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! It Works! I can't believe it! The Setting is in Teams.

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  1. Anonymous
    2023-01-16T09:37:22+00:00

    With Sennheiser HD-450BT you only need to update firmware to the latest. No more repeating beeps while on mute. I updated mine on December 9th (see my post).

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  2. Anonymous
    2022-12-08T16:56:52+00:00

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  3. Anonymous
    2022-11-02T13:08:43+00:00

    Thanks for the response!

    You are correct in that it is centered on the devices' mic... but so far it's my belief that when I click "mute" in teams, the Teams software is sending the device a signal that the Aftershokz suddenly doesn't interpret properly... but prior to this week (literally) there was no issue.

    I've tried every solution I can find but the only thing that seems to stop it is to switch from the devices' mic to the mic in my laptop for the duration of the Teams meeting, so muting the laptops' mic does not send a signal to the headset.

    In any case the frustration I have (and many others) is in the way this issue presented; my Aftershokz device worked fine for literally 2 years until the automatic October update to Teams, and it only presents in Teams, no other place.

    Since Covid 19 I work with a mostly remote team (enterprise wide) and I am remote myself. Our enterprise uses Teams for nearly all meetings... so we're talking hundreds if not thousands of meetings under Teams without this issue.

    Again thanks for the response, I don't seriously expect a "fix" from MS... it's "good to be king" and 400 complaints about beeps is not even a drop in the bucket, but I thought I'd simply add 1 more to the list.

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  4. Anonymous
    2022-04-27T22:13:12+00:00

    After trying SOOO many headsets and finally discovering Aeropex, only to be crushed by a Teams update...sigh.

    My workaround is to use an alternate microphone, while keeping Aeropex for the speaker setting. I'm getting voice quality complaints again, but at least I can hear :-/

    I tried using the ASUS USB-BT500 dongle but the beeps persisted.

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