Recent update to Teams causes beeping in headset when on mute

Anonymous
2021-10-25T14:43:35+00:00

Been using Teams since the start of lockdown with a headset. As of today I am getting a double-beep at about five second intervals (like a hold beep) in the headset when I am muted. This has not happened before and been using same headset for months.

Also note that when I mute / unmute in Teams, the headset now announces "mute on" and "mute off" to me.

This feels like a Teams update has created this "feature" - please turn it off!

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2023-07-18T20:31:30+00:00

OMG!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! It Works! I can't believe it! The Setting is in Teams.

Was this answer helpful?

30+ people found this answer helpful.
0 comments No comments

219 additional answers

Sort by: Most helpful
  1. Anonymous
    2022-11-02T12:45:22+00:00

    The two beeps are because your mic is muted through your headphones rather than the teams only.

    On aeropex aftershokz, I have to press and hold "+" & "-" at the same time until the voice says "muted" or "unmuted". This turns the beeping off.

    From https://uk.shokz.com:

    To mute the microphone, press and hold the volume+ and volume- buttons simultaneously for two seconds while on a call. Audrey will say “Mute on.” To unmute the microphone, press and hold the volume+ and volume- buttons simultaneously for two seconds while on a call with the mic muted.

    Was this answer helpful?

    7 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2022-04-20T18:38:24+00:00

    Let us know if this fixes it. I'm in the Shokz club that's suffering with this issue. It's extremely annoying that it's clearly a Teams issue and doesn't seem to get any traction.

    Was this answer helpful?

    7 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2022-04-15T14:46:33+00:00

    I resorted to attending Teams meetings this morning via the web browser - just because of this annoyance. I confirmed that other coworkers are also seeing (hearing) the same issue.

    Was this answer helpful?

    6 people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2022-04-14T16:04:10+00:00

    Same issue started for me today after 2 years of pandemic use. I'm using a Soul BT Headset with the MS teams application and while muted I get the periodic beep. To top it off the "Mute On", "Mute Off" notification in the headset is quite loud each time toggle the mic setting in Teams.

    I can find no option to revert this function in Teams.

    Was this answer helpful?

    6 people found this answer helpful.
    0 comments No comments