Bluetooth Headset not working with teams.

Anonymous
2020-06-07T05:33:44+00:00

I have a pair of Bluetooth Skullcandy Hesh 3 Headphones, and they have 2 connections with my laptop.

1)Hesh 3 Stereo

2)Hesh 3 Hands-Free AG Audio

When I use Hands free AG Audio, there is some static disturbance. When watching videos, stereo option gives great sound quality but for some reason it doesn't give any sound during a meeting in teams. In device settings during a meeting, once I choose Hesh 3 Stereo, the voice just stops.

Microsoft Teams | Microsoft Teams for education | Meetings and calls | Audio and video

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  1. Anonymous
    2021-10-28T15:32:36+00:00

    This was very helpful! Thanks!

    It would be amazing if the device setting was easier to access when users are in a hurry to connect with a meeting.

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  2. Anonymous
    2021-10-12T11:10:25+00:00

    my bluetooth is not workink

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  3. Anonymous
    2021-10-07T19:25:08+00:00

    I tried this, then my microsoft blue tooth mouse stopped working. This is maddening.

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  4. Anonymous
    2021-10-06T06:36:46+00:00

    Superb Answer.

    Thank you so much!!

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  5. Anonymous
    2021-09-01T17:41:07+00:00

    My issue started when I upgraded laptops. My Logitech H800 headset didn't come with a dedicated dongle, so I paired to the Bluetooth built into my laptop. Teams worked fine with my old HP laptop, but not so much with the new one. In an earlier post someone posited that built-in Bluetooth radios in computers my not be very good.,

    Solution--I purchased a Bluetooth dongle on Amazon for $10. I unpaired my H800 from the built-in Bluetooth radio, installed the new BT dongle in a USB port and rebooted. I paired my headset to the new BT adapter and it works like a champ! Teams, voice calls, streaming media, etc. all works like it should.

    Note, you'll have to unpair any other BT devices from the built-in radio as it will be deactivated when the USB dongle is active.

    Hope that helps...

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