Managing sound and video settings during Teams meetings and calls
Hi, Wondering if you can help. I've tried the above and I can get the headphones working via the web application but not the app. Any ideas why?
Thanks
Sarah
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I have a pair of Bluetooth Skullcandy Hesh 3 Headphones, and they have 2 connections with my laptop.
1)Hesh 3 Stereo
2)Hesh 3 Hands-Free AG Audio
When I use Hands free AG Audio, there is some static disturbance. When watching videos, stereo option gives great sound quality but for some reason it doesn't give any sound during a meeting in teams. In device settings during a meeting, once I choose Hesh 3 Stereo, the voice just stops.
Managing sound and video settings during Teams meetings and calls
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Hi, Wondering if you can help. I've tried the above and I can get the headphones working via the web application but not the app. Any ideas why?
Thanks
Sarah
I tried all the above but still my earbuds notngetting aounds innteama meetings.
The audio system generally is flakey on top of the bluetooth interface
I have a Skullcandy Hesh 2 headset and sometimes it works often it quits in games but works fine for iTunes
I think either the headphone or the BT chip was the cause. Back in the days I had a Jabra and an iTech BT headphone which worked well with mobile phones, but on Windows they don't even work with Skype
Yes and no for me.
BT headphone worked, but mouse can't pair anymore.
I'm using Aftershokz aeropex headphones, I thought this worked for me until someone in the meeting is trying to mute my mic, then my headphone has gone haywire again. :(
This worked for me...
- Unpair headset
- Right-click start menu and open Device Manager
- Expand Bluetooth
- Right-click Microsoft Bluetooth LE Enumerator and disable. It will give you a warning about devices not working. Unless you have devices that require Bluetooth low energy, it will be okay. Leave the other one (without LE) enabled.
- Pair your headset
- Enjoy