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I have a pair of Bluetooth Skullcandy Hesh 3 Headphones, and they have 2 connections with my laptop.
1)Hesh 3 Stereo
2)Hesh 3 Hands-Free AG Audio
When I use Hands free AG Audio, there is some static disturbance. When watching videos, stereo option gives great sound quality but for some reason it doesn't give any sound during a meeting in teams. In device settings during a meeting, once I choose Hesh 3 Stereo, the voice just stops.
Managing sound and video settings during Teams meetings and calls
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
There is no Headset option in Recording and it's normal by design.
Headset is defined to use speakers and micro options
Headphone is focused on listening music, etc
I have found many games cut out when using bluetooth headphones
so much for trying to have a quiet session of Halo
Thank you for your response. I will try the advised steps.
However, I am having problems with the Teams application when I use "call my phone" and use my cellphone with bluetooth linked to that phone. This is the only use of this BT headset that has run into this problem (i.e. the BT connected to my phone and my phone calling into Teams or being called from Teams.
I tried this and had no change.
My issue may be a little different as people in the meeting can hear me (the mic on my headset is working) but I cant hear anything from Teams, except the ring of a call coming in but as soon as I answer, I have no sound.
It doesn't work here