Bluetooth Headset not working with teams.

Anonymous
2020-06-07T05:33:44+00:00

I have a pair of Bluetooth Skullcandy Hesh 3 Headphones, and they have 2 connections with my laptop.

1)Hesh 3 Stereo

2)Hesh 3 Hands-Free AG Audio

When I use Hands free AG Audio, there is some static disturbance. When watching videos, stereo option gives great sound quality but for some reason it doesn't give any sound during a meeting in teams. In device settings during a meeting, once I choose Hesh 3 Stereo, the voice just stops.

Microsoft Teams | Microsoft Teams for education | Meetings and calls | Audio and video

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  1. Anonymous
    2020-09-08T16:04:37+00:00

    Hello, am also struggling to use my bluetooth headphone with built in microphone with teams. It works absolutely well if i have to listen to music but on teams calls - others can hear me but i cannot. The only way it works is when i select built in speakers and then it works. Ironically on Teams live events i can hear the speaker. I tried option 1 and 2 and it does not work. I tried 3 and surprise surprise the speaker and mic both work like charm. Can you help with next steps. 

    With so much working from home and calls - i really need a bluetooth device that allows me to stand and move around.

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  2. Anonymous
    2020-09-02T05:25:29+00:00

    Hello V Arya 

    I am using OnePlus Bullets Wireless Z earphones. I followed all the steps suggested by you. I can hear proprely in the meeting but i cannot speak in the meeting.

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  3. Anonymous
    2020-08-28T14:47:29+00:00

    I tried the same, but my mic had disappeared, what about your mic ?

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  4. Anonymous
    2020-08-28T14:14:18+00:00

    This worked great.  Thks.

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  5. Anonymous
    2020-08-25T07:03:28+00:00

    My headphones don’t have a mic. They are JBL's Tune 500BT. My issue was solved when following CG’s steps AND making sure that the right devices were enabled and connected in both the playback and recording sections of the sound settings in Windows. At one point and for some reason a 500BT icon with a headphone microphone appeared and I had to disable it and select, enable and connect the 500BT icon without the mic and ensure that the realtek mics were selected and enabled in the recording tab of the sound settings.

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