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Hi,
We are currently using Microsoft Teams for team collaboration and we mainly use Microsoft Office desktop applications to open and edit our Office files. We do not use the integrated Teams editors or the web-based editors.
A couple weeks ago, the "Default behavior" option appeared in our Teams desktop applications and we were able to select "Desktop app" as the default way of opening files when double clicking a file in Teams. This is very handy for us and we recommended to all of our users to switch to this in order to open files.
But a few days ago, we discovered that this option is not available anymore in the choices presented : We now only have the "Teams" and "Browser" options, either from the general "Settings" menu or while right-clicking a file and select "Change default". The desktop app option has completely disappeared from the list. For those like me who configured Teams to open files directly from Office by default, the new default is now the Teams editor.
We tried to delete Microsoft Team's cache on one of our computers, but the option is still missing.
Is there a way to have this option back for our organization ? Is there something we need to configure in the Teams' admin center ?
Regards,
Additional file-related features and issues within Microsoft Teams for business
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
It depends on your licenses. I have the same license I use across multiple devices, On one device it gives me the option and on another it does not. Its really frustrating
Its really annoying. Think the logic is to try and push everyone onto virtual 0365 which is function prohibitive as it has so few of the features of the desktop apps.
To note though its also license related which is even more stupid. Certain enterprise licenses still have this functionality but the lower tier licenses dont even though you are paying for the same service.
Yes, but what options are you offered as defaults? I can choose to open an individual file in the desktop app, but I can only set the default as browser or Teams, neither of which is especially useful.
Not sure which version I'm currently on, but I'm able to change the default app for an attachment in Teams chat.
This is just part of Microsoft's plan to discontinue all desktop apps.
Very disappointing as all of the web based tools are inferior. New teams is worse, new outlook is worse, office tools run worse in a browser.
I know its cheaper for them to only develop web based tools and discontinue the others but it is not better for the customer.