Aftershokz headset alerting me that my Teams call is muted

Anonymous
2022-05-05T12:58:09+00:00

I have the same question posed in this previous thread, but the solution hasn't worked for me. https://answers.microsoft.com/en-us/msteams/forum/all/double-beep-when-muted-on-teams-aftershokz/d67018d1-7081-4acf-b688-bf947a524058?page=1

In short, no matter how I try to mute my mic, the headset tells me mute is on and double-beeps every few seconds. It happens if I mute the call, mute in call settings, or even if I simply mute in my laptop's sound settings.

Teams does NOT alert me that I'm muted if I use a different headset or no headset -- only using the Aftershokz headset. This is an Aftershokz problem, not a Teams problem, but Aftershokz tech support has been unhelpful. I'm hoping someone here has a workaround.

This problem cropped up last fall, went away, and now is back.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2022-11-10T14:17:33+00:00

    Yes this solved my problem also. But if I unmute in teams and mute again, I have to do the trick again...very annoying!

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  2. Anonymous
    2022-11-11T15:34:00+00:00

    Instead of using the desktop app, I changed to using Teams through Chrome.

    Beeping gone!

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  3. Anonymous
    2022-11-14T10:37:43+00:00

    Hello,
    I just acquire an Open Comm Aftershoks headset and discover this issue.
    If someone has a contact with technical support.

    Regards

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  4. Anonymous
    2022-11-15T15:04:33+00:00

    Hello

    I have the same issue with an Aftershockz headset when using the headset with MS TEAMS

    This issue appears recently and it is very annoying, before in the same condition it was ok. I dont know which version of MS TEAMS provide this issue.

    I did not try to use TEAMS within the browser, I will next.

    But I hope MS will provide a fix for this regression

    Regards

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  5. Anonymous
    2022-11-18T14:33:52+00:00

    Just started having the same issue. My headset worked has worked for properly for many months. This solution resolved my issue.

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