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I have the same question posed in this previous thread, but the solution hasn't worked for me. https://answers.microsoft.com/en-us/msteams/forum/all/double-beep-when-muted-on-teams-aftershokz/d67018d1-7081-4acf-b688-bf947a524058?page=1
In short, no matter how I try to mute my mic, the headset tells me mute is on and double-beeps every few seconds. It happens if I mute the call, mute in call settings, or even if I simply mute in my laptop's sound settings.
Teams does NOT alert me that I'm muted if I use a different headset or no headset -- only using the Aftershokz headset. This is an Aftershokz problem, not a Teams problem, but Aftershokz tech support has been unhelpful. I'm hoping someone here has a workaround.
This problem cropped up last fall, went away, and now is back.
Managing sound and video settings during Teams meetings and calls for optimal communication
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
It works before and now it doesn't work.
Zoom or Skype do no cause any problems.
So it is teams only !
This works. Only in my case this option is called 'Microphone Array (Realtek (R) Audio).
I had no issues with my AfterShokz headphones for 2 years, then one day MS Teams updates and now they beep all the time. I tried everything that was suggested and it might work for a bit but would end up doing it again. I finally email Aeropex and they said they had a workaround. This is the reply they sent me.
"Beeping when on mute for the Microsoft Teams app is a known issue on our end which is why our design team was able to create this UC dongle. It is a USB dongle and it's a plugged and play thing that you may connect to your device that will eliminate the beeping issue."
All I did was email them, tell them the issue, and they are shipping me out this UC dongle free of charge. I haven't received it yet, but I thought everyone else might like to know they are actually trying to help their customers. So if you need to resolve this issue email them and hopefully it will resolve the issue.
I found a way to fix it. The laptop I'm using has a "mute" button on the keyboard [F4], and when I click mute in MS TEAMS, the light in [F4] also turns on and I hear a beep in my AfterShokz headphone. I just pressed [F4] to turn off the computer's mute function and the beeps went away. Don't worry, when you press [F4] to unmute, MS TEAMS is still in mute mode, but when you unmute MS TEAMS for speaking and then mute it again, you must press [F4] again.
This is a short term solution. I think the problem is that the MS TEAMS feature not only mutes the app, but also the computer microphone system, if MS TEAMS could separate this connection for the mute function, all of us wouldn't be bothered by the beep, and no need to [F4] every time.
Hi
I have this issue too, i just bought a Shokz opencomm headset.
I only have this issue when using MS Teams app, i don*t have it when i*m using Teams webb
When searching the webb on this issue it*s obviessly that this is a problem with other headsets as well so
it*s a Teams issue and Microsoft really have to fix it.
As for now i*m using Teams webb