Aftershokz headset alerting me that my Teams call is muted

Anonymous
2022-05-05T12:58:09+00:00

I have the same question posed in this previous thread, but the solution hasn't worked for me. https://answers.microsoft.com/en-us/msteams/forum/all/double-beep-when-muted-on-teams-aftershokz/d67018d1-7081-4acf-b688-bf947a524058?page=1

In short, no matter how I try to mute my mic, the headset tells me mute is on and double-beeps every few seconds. It happens if I mute the call, mute in call settings, or even if I simply mute in my laptop's sound settings.

Teams does NOT alert me that I'm muted if I use a different headset or no headset -- only using the Aftershokz headset. This is an Aftershokz problem, not a Teams problem, but Aftershokz tech support has been unhelpful. I'm hoping someone here has a workaround.

This problem cropped up last fall, went away, and now is back.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2022-11-29T17:08:38+00:00

    Hello

    This tip seems to have fixed the issue for me:

    "The fix is to go to Control Panel > Devices and Printers > [Your device] + RMB > Properties > Services > UNTICK "Périphériques contrôlables à distance"

    Sorry it is in french perhaps it is "Remotely Controllable Peripherals" or "Remotely Controllable Device"

    This is the 2nd item in a list of 4

    Regards

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  2. Anonymous
    2022-12-01T03:25:11+00:00

    during the teams call. press volume + and volume - at the same time to unmute. need to do this for every call but can fix the "on-hold"/beep sound.

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  3. Anonymous
    2022-12-01T15:27:19+00:00

    That works, but every time you have to talk on the call you un-mute , the setting gets undone and the beeping starts again.

    I recently noticed that my Jabra also started having the same issue.

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  4. Anonymous
    2022-12-01T15:54:31+00:00

    Please share how you disabled the same in Teams, if possible share a screenshot that would be helpful.

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