Aftershokz headset alerting me that my Teams call is muted

Anonymous
2022-05-05T12:58:09+00:00

I have the same question posed in this previous thread, but the solution hasn't worked for me. https://answers.microsoft.com/en-us/msteams/forum/all/double-beep-when-muted-on-teams-aftershokz/d67018d1-7081-4acf-b688-bf947a524058?page=1

In short, no matter how I try to mute my mic, the headset tells me mute is on and double-beeps every few seconds. It happens if I mute the call, mute in call settings, or even if I simply mute in my laptop's sound settings.

Teams does NOT alert me that I'm muted if I use a different headset or no headset -- only using the Aftershokz headset. This is an Aftershokz problem, not a Teams problem, but Aftershokz tech support has been unhelpful. I'm hoping someone here has a workaround.

This problem cropped up last fall, went away, and now is back.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2022-11-21T15:32:39+00:00

    I was able to silence the beeps by going into the Windows system settings, selecting the offending headset, clicking "Properties" choosing the "Advanced" tab and deselecting "Allow applications to take exclusive control of this device" I needed to quit Teams to have the settings apply to a meeting. I've only tried it for one meeting so far, but I'm currently muted on this meeting and I'm not hearing the beeps.

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  2. Anonymous
    2022-11-21T16:36:45+00:00

    This did not work for me if I did it correctly.

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  3. Anonymous
    2022-11-21T16:59:14+00:00

    This did not work for me.

    I also tried within team notification options "windows control" and "built-in teams control".

    Neither fixed it.

    But fortunately for those who can use Teams from Crome or Edge, you can join meetings through that and there are no alerts.

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  4. Anonymous
    2022-11-21T20:07:32+00:00

    Did you Quit teams by right-clicking on Teams in the Taskbar and selecting "Quit"? X ing out of all the Teams windows is not enough to get Teams to pick up the new settings.

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  5. Anonymous
    2022-11-22T13:35:17+00:00

    This tip fixed the issue for me:

    https://www.reddit.com/r/MicrosoftTeams/comments/us7oob/aeropex_aftershokz_and_teams/

    "The fix is to go to Control Panel > Devices and Printers > [Your device] + RMB > Properties > Services > UNTICK Handsfree Telephony"

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