Aftershokz headset alerting me that my Teams call is muted

Anonymous
2022-05-05T12:58:09+00:00

I have the same question posed in this previous thread, but the solution hasn't worked for me. https://answers.microsoft.com/en-us/msteams/forum/all/double-beep-when-muted-on-teams-aftershokz/d67018d1-7081-4acf-b688-bf947a524058?page=1

In short, no matter how I try to mute my mic, the headset tells me mute is on and double-beeps every few seconds. It happens if I mute the call, mute in call settings, or even if I simply mute in my laptop's sound settings.

Teams does NOT alert me that I'm muted if I use a different headset or no headset -- only using the Aftershokz headset. This is an Aftershokz problem, not a Teams problem, but Aftershokz tech support has been unhelpful. I'm hoping someone here has a workaround.

This problem cropped up last fall, went away, and now is back.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2022-11-14T10:37:43+00:00

    Hello,
    I just acquire an Open Comm Aftershoks headset and discover this issue.
    If someone has a contact with technical support.

    Regards

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  2. Anonymous
    2022-11-11T15:34:00+00:00

    Instead of using the desktop app, I changed to using Teams through Chrome.

    Beeping gone!

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  3. Anonymous
    2022-11-10T14:17:33+00:00

    Yes this solved my problem also. But if I unmute in teams and mute again, I have to do the trick again...very annoying!

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  4. Anonymous
    2022-11-09T17:53:11+00:00

    I got updated with the 29-Oct-22 release of Teams and got this same issue.

    MicroSoftTeam please release a fix! ... you broke it! ... you fix it! ... don't blame the device that has been working for years.

    about->version:

    You have Microsoft Teams Version 1.5.00.28567 (64-bit). It was last updated on 10/29/2022.

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  5. Anonymous
    2022-11-07T17:45:50+00:00

    This just started for me today...that I know, could have started last Friday also.

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